Introduction
Shadbolt Pacific is committed to protecting your personal information when you use our services and website. This Privacy Statement relates to our use of any personal information you provide through the shadboltpacific.co.uk website.
In order to provide you with the best experience, we are sometimes required to collect information about you.
Shadbolt Pacific is committed to safeguarding your personal information. Whenever you provide such information we are legally obliged to use your information in line with all laws concerning the protection of personal information including the Data Protection Act 1998.
The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
What information will Shadbolt Pacific collect about me?
When you sign up to participate in or receive a service from shadboltpacific.com, such as newsletters, and the door selector we may ask for personal information about you. This can consist of your name, email address or postal address. Different services may ask for different information.
By entering your details in the fields requested, you enable Shadbolt Pacific to provide you with the services you selected.
Shadbolt Pacific also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet) . We use analysis software (Google Analytics, Awstats) to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.
How will Shadbolt Pacific use the information they collect about me?
Shadbolt Pacific uses your personal information in a number of ways including the following:
- to contact you about a submission you have made to the website, including any content you provide
- to personalise the way we present content to you
- to analyse and improve the services offered on shadboltpacific.com
When will Shadbolt Pacific contact me?
Shadbolt Pacific may contact you:
- In relation to any service you have signed up for
- where you have opted to receive further correspondence
You may opt-out of receiving marketing material and other information from us at any time.
Will Shadbolt Pacific share my personal information with anyone else?
Shadbolt Pacific will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Shadbolt Pacific does not sell or otherwise transfer any personal data to commercial companies or other organisations, with the exception of web statistics (see below) which is hosted and managed by a third party company (Google, Inc). We collect this information to help us understand how the website is used in order to maintain and improve it and to deal with your requests such as managing your account(s) and providing you with information about products and services.
Cookies, Web Statistics and third party monitoring
Shadbolt Pacific maintains continuous logs of its web server activity. These log files include the details of website users’ IP address, browser type and page last visited etc. The log files are used to analyse how the website is being used by visitors and may be kept in an anonymised form for historical records.
Shadbolt Pacific website uses hosted web analytics software. This hosted service is provided and managed by a third party company (Google, Inc). The service ‘Google Analytics’ uses ‘cookies’ (a text file sent to users’ computers as they browse our website) to help analyze how users navigate our website. The information generated by the cookie regarding our website (including IP addresses) will be anonymised and transmitted to and stored by Google, Inc. on servers that may be hosted in the United States. Google, Inc. will use this information for the purpose of evaluating use of our website, compiling reports on website activity for website operators and providing other related services to Shadbolt International.
Google, Inc. may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google, Inc’s. behalf. Google, Inc. will not associate your IP address with any other data held by Google, Inc. You may decline the use of cookies by configuring your web browser to do so, but it may affect your user experience. By using this website, you consent to the processing of data about you by Google, Inc. in the manner and for the purposes set out above.
How long will Shadbolt Pacific keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service.
Can I find out what personal information Shadbolt Pacific hold about me?
Under the Data Protection Act you have the right to request a copy of the Personal information Shadbolt Pacific holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.
Please address requests and questions about this or any other question about this Privacy Statement to: Shadbolt Pacific Limited, Springwood Drive, Braintree, Essex. CM7 2YN.
Changes to the Shadbolt Pacific Privacy Statement
This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any shadboltpacific.co.uk website.
